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Conference Evaluations (2001)

"Building Relationships: The Pulse of Operations"

Fourth Annual CUNA OpSS Council Conference
September 9–12, 2001 * Lake Buena Vista, Florida

Over 110 credit union operations professionals from around the nation got to the heart of service success – relationship building – during the fourth annual CUNA OpSS Council Summit, held in Lake Buena Vista, Florida, from September 9-12, 2001. Judging from the comments below, the pulse of credit union operations is beating stronger than ever!

Evaluation Summaries

Here are evaluation summaries from some of the hot topics at the conference.

EXCELLENTVERY GOODGOODFAIRPOOR
5 4 3 2 1
  1. How would you rate the overall effectiveness of the program [4.0]
  2. How would you rate the conference agenda? [4.0]
  3. How would you rate the on-site registration? [4.5]
  4. How would you rate the continental breakfast, breaks and lunch? [4.6]
  5. How would you rate your hotel room? [4.4]
  6. Were the program promotional materials easy to read and understand? [4.3]
  7. Was the program confirmation fax easy to read and understand [4.4]
  8. How easy was it to register by mail/fax/internet? [4.7]

  9. What influenced your choice to attend the conference?
    • Program content [91%]
    • Program location [23%]
    • Program cost [9%]
    • Program length [18%]
    • Attended last year and enjoyed it [32%]
  10. I would recommend this program to others.
    • Yes [95%]
    • No [5%]

Overall Conference Comments

  • Timely and informative information for the operations manager.
  • Access to other operational peers is vital - the CUNA Chief Operations Council provides a valuable resource for credit union professionals.
  • Great networking opportunities! Best practices learned.
  • My first conference and I was impressed. I really like the variety of topics covered.
  • Over the past few years of attending this conference, I have made many new friends. I look forward to taking away ideas from both the sessions and the conversations. Great networking opportunities.
  • People working together is the greatest and fulfilling gift of life.
  • Thank you for all of the info. It’s great to know there is a group out there to support our operational needs.