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2008 CUNA OpSS Council Conference

11th Annual CUNA OpSS Council Conference
Colonial Williamsburg, VA | September 17-20, 2008

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Williamsburg Lodge
310 South England Street
Williamsburg, VA 23185
757-229-1000

Reservations
Reference the CUNA OpSS Council
Phone
: 1-800-261-9530 (M-F 8:30 am - 5:00 pm)
Rate: $189 single/double
Deadline: August 15


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CUNA OpSS Council Conference



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The premier education and networking event of the year for credit union operations, sales and service professionals.


KEYNOTE SESSION


You Have the Power

Carol Schillios
Founder, Schillios Consulting Group

Have you ever wondered why some people seem to move ahead in their careers faster than others? How some people tend to be more upbeat than others? What characteristics come to mind when you think of the words "promotable"?

In this session the focus is on making choices. Take a hard look at your own motivation and create your own success plan. No more victim - no more whining -- take charge of yourself and your career. Own it! Want people to see you as competent, capable and stand out in the employee crowd? What is your dream? What gets in the way? How do you know if you're in the right job? Maybe it's a new position, personal growth in your current position or building a convincing case to get that raise or promotion. Whatever your goals, this session will help you make choices and take charge.

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GENERAL SESSIONS


Leadership and Life Lessons

Dr. Steve Sobel
Speaker Extraordinaire

A presentation that will inspire and give all attending the keys to building enduring relationships in our changing and challenging lives while still being able to enjoy the opportunities ahead with a truly positive approach, including a sense of passion and a sense of humor! (and please remember, Dr. Steve Sobel has a longstanding credo which confidently states that he believes that "boring presentations are truly slow forms of torture!")

State of the (Credit) Union Address

Dick Ensweiler
President/CEO, Texas Credit Union League

Don't you wish we had a crystal ball that gave insights into where credit unions will be in the next one, two or even five years? How about regulatory and membership growth issues that credit unions face? And, exactly how does your role at the credit union fit into this picture? Join us as Dick takes us through these issues and makes the picture crystal clear.

Building and Developing Quality Member Relationships

Randall Mims
EVP/COO, Lending Solutions, Inc.

Listen and learn why building a relationship with your member is THE most important ingredient to a credit union's success in the future. Listen as Randy explains how a car buying experience exemplifies the attitude and approach to take, as well as how to have fun doing it!

The Leadership that Really Determine Success

Mark Elliott

President, Onboarding Services, LLC

Today's business climate demands better managers and leaders throughout the organization. If the CU industry is to develop this stronger leadership, what should it focus on?  Having recruited and coached hundreds of senior executives during his 25-year consulting career, Mark Elliott will share his insights, including many that are counter-intuitive, into what makes great leaders.  He will also de-bunk the myths of leadership that often confuse the leadership development process.  Elliott will offer a practical approach by which every manager can develop into a great leader.

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Already registered? Council members can start networking before the conference:

> Join the 2008 Conference Discussion Group


Note: Affiliation with CUNA/League is required for attendance, but limited exceptions may apply.  Please contact the program coordinator prior to making making travel arrangements to confirm eligibility.


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Hotel and Travel

Williamsburg Lodge

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About Col. Williamsburg



What people said about past HR/TD Conferences...

 

- "If you were serious about providing the best member service in the industry, growing your credit union and wanted to network with the best minds in the industry, the 2007 conference was the place to be. I can’t wait until next year!”

-·"This conference is a great way to meet and network with other Sales and Service Managers and Officials. The presentations are useful and applicable to my job and I always return to my credit union with many great resources. "