11th Annual CUNA OpSS Council Conference
Colonial Williamsburg, VA | September 17-20, 2008
This conference is now over.
Thanks to everyone who attended.
Conference Highlights:
> Click Here for Information on our 2009 Conference
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CUNA OpSS Council Conference
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The premier education and networking event of the year for credit union operations, sales and service professionals.
KEYNOTE SESSION
You Have the Power
Carol Schillios
Founder, Schillios Consulting Group
Have you ever wondered why some people seem to move ahead in their careers faster than others? How some people tend to be more upbeat than others? What characteristics come to mind when you think of the words "promotable"?
In this session the focus is on making choices. Take a hard look at your own motivation and create your own success plan. No more victim - no more whining -- take charge of yourself and your career. Own it! Want people to see you as competent, capable and stand out in the employee crowd? What is your dream? What gets in the way? How do you know if you're in the right job? Maybe it's a new position, personal growth in your current position or building a convincing case to get that raise or promotion. Whatever your goals, this session will help you make choices and take charge.
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GENERAL SESSIONS
Leadership and Life Lessons
Dr. Steve Sobel
Speaker Extraordinaire
A presentation that will inspire and give all attending the keys to building enduring relationships in our changing and challenging lives while still being able to enjoy the opportunities ahead with a truly positive approach, including a sense of passion and a sense of humor! (and please remember, Dr. Steve Sobel has a longstanding credo which confidently states that he believes that "boring presentations are truly slow forms of torture!")
State of the (Credit) Union Address Dick Ensweiler
President/CEO, Texas Credit Union League
Don't you wish we had a crystal ball that gave insights into where credit unions will be in the next one, two or even five years? How about regulatory and membership growth issues that credit unions face? And, exactly how does your role at the credit union fit into this picture? Join us as Dick takes us through these issues and makes the picture crystal clear.
Building and Developing Quality Member Relationships Randall Mims
EVP/COO, Lending Solutions, Inc.
Listen and learn why building a relationship with your member is THE most important ingredient to a credit union's success in the future. Listen as Randy explains how a car buying experience exemplifies the attitude and approach to take, as well as how to have fun doing it!
 The Leadership that Really Determine Success
Mark Elliott
President, Onboarding Services, LLC
Today's business climate demands better managers and leaders throughout the organization. If the CU industry is to develop this stronger leadership, what should it focus on? Having recruited and coached hundreds of senior executives during his 25-year consulting career, Mark Elliott will share his insights, including many that are counter-intuitive, into what makes great leaders. He will also de-bunk the myths of leadership that often confuse the leadership development process. Elliott will offer a practical approach by which every manager can develop into a great leader.
Note: Affiliation with CUNA/League is required for attendance, but limited exceptions may apply. Please contact the program coordinator prior to making making travel arrangements to confirm eligibility.
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